Faculty Research

Selected Faculty Research:
Milne, G. R.; M. J. CULNAN; and H. Greene. “A Longitudinal Assessment of Online Privacy Notice Readability,” Journal of Public Policy and Marketing; vol. 25, no. 2 (Fall), 238-249, 2006.

GALLIERS, R. D., and E. A. Whitley. “Vive les Differences? Developing a Profile of European Information Systems Research as a Basis for International Compar?isons,” European Journal of Information Systems; vol. 16, no. 1, 20-35, 2007.

Gelinas, U. J. Jr., and J. L. GOGAN. “The United States Treasury Bureau of Engraving and Printing tests a new E-Procurement Mechanism,” Journal of Information Systems; vol. 20, no. 2, 2006.

MARKUS, M. L.; C. W. Steinfield; R. T. Wigand; and G. Minton. “Industry-wide IS Standardization as Collective Action: The Case of the US Residential Mortgage Industry,” MIS Quarterly; vol. 30, Special Issue, 439-465, 2006 (best paper).

Soh, C., M. L. MARKUS; and K. H. Goh. “Elec-tronic Marketplace and Price Transparency: Strategy, Information Technology and Success,” MIS Quarterly,  vol. 30, no. 3, 705-723, 2006.

RAY, A. W., and J. J. Ray. “Strategic Benefits  to SMEs from Third Party Web Services: An Action Research Analysis,” Journal of Strategic Information Systems; vol. 15, no. 4, 273-291, 2006.

Newell, S.; G. David; and D. CHAND. “An Analysis of Trust among Globally Distributed Work Teams in an Organizational Setting,” Knowledge and Process Management; vol. 14, no. 3, 158-168, 2007.

CULNAN, M. J., and T. J. Carlin. “Online Privacy Practices in Higher Education: Making the Grade?” Communications of the ACM; 2007, forthcoming.

FEDOROWICZ, J.; U. J. Gelinas Jr.; J. L. GOGAN; M. Howard; M. L. MARKUS; and C. Usoff. “Modelling Physical Barriers to Interorganizational Systems Implementation Success,” International Journal of Information Technology and Management; 2007.

Whitley, E. A., and R. D. GALLIERS. “An Alternative Perspective on Citation Classics: Evidence from the First 10 Years of the European Conference on Information Systems,” Information & Management; vol. 44, no. 5, 441-455, 2007.

Pan, S. L.; S. Newell; J. C. Huang; and R. D. GALLIERS. “Overcoming Knowledge Management Challenges during ERP Implementation:  The Need to Share and Integrate Different Types of Knowledge,” Journal of the American Society for Information Science and Technology; vol. 58, no. 3, 404-419, 2007.

Kim, C.; and R. D. GALLIERS. “The Development and Application of a Configuration Model of Web-based Shopping Systems,” International Journal of Electronic Business; vol. 4, no. 1, 1-17, 2006.

Wagner, E. L.; S. V. Scott; and R. D. GALLIERS. “The Creation of ‘Best Practice’ Software: Myth, Reality and Ethics,” Information and Organization; vol. 16, no. 3, September, 251-275, 2006 (best paper).

Huang, J. C.; S. Newell; B. Polson; and R. D. GALLIERS. “Creating Value from a Commodity Process: A Case Study of a Call Center,” Journal of Enterprise Information Management; vol. 20, no. 4, 396-413, 2007.

GOGAN, J. L.; U. J. Gelinas Jr.; and A. Rao. “Learning in a Consortium: A Longitudinal Case Study,” International Journal of Technology Management; vol. 38, no. 1/2, 90-112, 2007.

Millet, I., and J. L. GOGAN. “A Dialectical Framework for Problem Structuring and Information Technology,” Journal of the Operational Research Society; vol. 37, no. 4, 434-442, 2006.

GOGAN, J. L. “Building Trust and Commitment in a Global Organization,” International Journal of Networking and Virtual Organizations; 2007.

GOGAN, J. L.; J. FEDOROWICZ; and C. B. Williams. “RFID and Interorganizational Collaboration: Political and Administrative Challenges,” Electronic Government; vol. 4, no. 4, 423-435, 2007.

GOGAN, J. L.; J. FEDOROWICZ; and C. B. Williams. “Fatal Flaws in Information Sharing,” International Journal of Technology, Knowledge and Society; vol. 1, no. 5, 93-100, 2006.
 
MARKUS, M. L. “The Governance of Free/Open Source Software Projects: Monolithic, Multidimensional, or Configurational?” Journal of Management and Governance;  vol. 11, no. 2, 151-163, 2007.

MARKUS, M. L., and C. S. Saunders. “Looking  for a Few Good Concepts … and Theories … for the Information Systems Field,” MIS Quarterly; vol. 31, no. 1: iii-vi, 2007.

O’Leary, D. E., and M. L. MARKUS. “Microsoft’s Management Reporting: SAP, Data Warehousing, and Reporting Tools,” Journal of Emerging Technologies in Accounting; vol. 3, no. 1, 129-141, 2006.

Williams, C. B.; E. R. Foxman; and S. P. SARASWAT. “A Comparative Study of Nonprofit and For-Profit Web-Based Issue Advocacy,” Journal of Political Marketing; vol. 6, no. 1, 69-97, 2007. 

top of page
The Information and Process Managementdepartment is a new department that has brought together researchers who focus on the management, design, implementation and use of innovative, often global, business processes supported by IT that enable new modes of working at the group, organizational and inter-organizational levels. Research interests include business process analysis, project management, knowledge management, performance measurement, IT strategy development and assessment, effective supporting management policies and procedures including risk management and mitigation, and the analysis of IT investments and their impacts on individuals, groups, organizations and societies. The list below includes journal articles that have been published by members of the department:

Don Chand:
Newell, S.; David, G.; Chand, D. "An analysis of trust among globally distributed work teams in an organizational setting," Knowledge and Process Management, vol. 14, no. 3, 158-168, 2007.

Mary Culnan:
Milne, George R.; Culnan, Mary J.; Greene, Henry. "A Longitudinal Assessment of Online Privacy Notice Readability," Journal of Public Policy and Marketing, vol. 25, no. 2 (Fall), 238-249, 2006.

Culnan, Mary J., Carlin, Thomas J. "Online Privacy Practices in Higher Education: Making the Grade?," Communications of the ACM, 2007, forthcoming.

Janis Gogan:
Gelinas, U.J., Gogan, Janis L. "The United States Treasury Bureau of Engraving and Printing tests a new E-Procurement Mechanism," Journal of Information Systems, vol. 20, no. 2, 2006.

Gogan, Janis L, Gelinas, U. J. (Joe), Rao, Ashok. "Learning in a consortium: A longitudinal case study," International Journal of Technology Management, vol. 38, no. 1/2, 90-112, 2007.

Gogan, Janis L, Gelinas, U.J. "Managing the Internet Payment Platform project," Journal of Information Technology, 2007, forthcoming.

Millet, I, Gogan, Janis L. "A dialectical framework for problem structuring and information technology," Journal of the Operational Research Society, vol. 37, no. 4, 434-442, 2006.

Gogan, Janis.L. "Building trust and commitment in a global organization," International Journal of Networking and Virtual Organizations, 2007.

Gogan, Janis L.; Fedorowicz, J.; Williams, C. "RFID and interorganizational collaboration: Political and administrative challenges," Electronic Government: An International Journal, vol. 4, no. 4, 423-435, 2007.

Fedorowicz, J.; Gogan, J.L.; Williams, C. "A collaborative network for first responders: Lessons from the CapWIN case," Government Information Quarterly, 2007.

Fedorowicz, Jane; Gelinas Jr., Ulric J ; Gogan, Janis L.; Howard, Mickey; Markus, M. Lynne; Usoff, Catherine. "Modelling Physical Barriers to Interorganizational Systems Implementation Success," International Journal of Information Technology and Management, 2007.

Gogan, Janis L.; Fedorowicz, Jane; Williams, Christine B. "Fatal flaws in information sharing," International Journal of Technology, Knowledge and Society, vol. 1, no. 5, 93-100, 2006.

Lynne Markus:
Soh, Christina; Markus, M. Lynne; Goh, Kim Huat. "Electronic Marketplace and Price Transparency: Strategy, Information Technology and Success," MIS Quarterly, vol. 30, no. 3, 705-723, 2006.

Markus, M. Lynne; Steinfield, Charles W.; Wigand, Rolf T.; Minton, Gabe. "Industry-wide IS Standardization as Collective Action: The Case of the US Residential Mortgage Industry," MIS Quarterly, vol. 30, no. Special Issue, 439-465, 2006.

Markus, M. Lynne. "The Governance of Free/Open Source Software Projects: Monolithic, Multidimensional, or Configurational?," Journal of Management and Governance, vol. 11, no. 2, 151-163, 2007.

Cederlund, Jerry; Kauffman, Robert; Kohli, Rajiv; Markus, M. Lynne; Melville, Nigel; Pavlou, Paul A. “Global Sourcing of IT Services: Necessary Evil or Blessing in Disguise?”, Communications of the ACM, 19, 4 (April).

O'Leary, Daniel E.; Markus, M. Lynne. "Microsoft's Management Reporting: SAP, Data Warehousing, and Reporting Tools," Journal of Emerging Technologies in Accounting, vol. 3, no. 1, 129-141, 2006.

Markus, M. Lynne and Carol S. Saunders. 2007. “Looking for a Few Good Concepts … and Theories … for the Information Systems Field,” MIS Quarterly, 31, 1: iii-vi.

Amy Ray:
Ray, Amy W.; Ray, Julian J. "Strategic Benefits to SMEs from Third Party Web Services: An Action Research Analysis," Journal of Strategic Information Systems, vol. 15, no. 4, 273-291, 2006.

Ray, Amy W.; Prosch, Marilyn; Roberts, F. Doug. "Performance and Perceptions in an Online, Distributed Environment: Effects of Collaborative Vs. Individual Activities," Journal of Emerging Technologies in Accounting, vol. 4, 2007, forthcoming.

Bob Galliers:
Whitley, E.A.; Galliers, R.D. "An alternative perspective on citation classics: Evidence from the first 10 years of the European Conference on Information Systems," Information and Management, vol. 44, no. 5, 441-455, 2007.

Pan, S-L.; Newell, S.; Huang, J. C.; Galliers, R. D. "Overcoming knowledge management challenges during ERP implementation: the need to share and integrate different types of knowledge," Journal of the American Society for Information Science and Technology, vol. 58, no. 3, 404-419, 2007.

Kim, C.; Galliers, R. D. "The development and application of a configuration model of Web-based shopping systems," International Journal of Electronic Business, vol. 4, no. 1, 1-17, 2006.

Wagner, E. L.; Scott, S. V.; Galliers, R. D. "The creation of 'Best Practice' software: myth, reality and ethics," Information and Organization, vol. 16, no. 3, September, 251-275, 2006.

Huang, J. C.; Newell, S.; Polson, B.; Galliers, R. D. "Creating value from a commodity process: a case study of a call center," Journal of Enterprise Information Management, 2007.

Galliers, R. D.; Whitley, E. A. "Vive les differences? Developing a profile of European Information Systems research as a basis for international comparisons," European Journal of Information Systems, vol. 16, no. 1, 20-35, 2007.

Satya Prakash Saraswat:
Williams Christine B.; Foxman, Ellen R.; Saraswat, Satya Prakash "A Comparative Study of Nonprofit and For-Profit Web-Based Issue Advocacy," Journal of Political Marketing, vol. 6 (2007), no. 1, 69-97, 2007.